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Privacy Policy

At ShopLokalMru, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website shoplokalmru.com (the “Platform”). By using our services, you agree to the practices described below.
1. Information We Collect
When you interact with our Platform, we may collect:
  • Account Information: Name, email, phone number, address, and password.
  • Transaction Details: Products purchased or sold, payment method (processed securely via third-party providers), and order history.
  • Vendor Information: Business name, contact details, product listings, and bank/payment details for payouts.
2. How We Use Your Information
We use your data to:
  • Provide and improve our marketplace services.
  • Process orders, payments, and deliveries.
  • Facilitate communication between buyers and sellers.
  • Prevent fraud, disputes, and unauthorized activity.
  • Send updates, promotions, and service notifications. 
3. Sharing of Information
We do not sell your personal information. However, we may share limited information with:
  • Vendors/Sellers: To fulfill your order (e.g., name, address, phone).
  • Service Providers: Payment gateways, logistics/delivery partners, and IT service providers.
  • Legal Authorities: When required by law or to protect our rights.
4. Vendors & Third-Party Sellers
Since ShopLokalMru is a multivendor platform, sellers are independent businesses. Vendors may also collect and process your data (e.g., for delivery).
5. Cookies & Tracking
We use cookies to enhance your browsing experience, store preferences, and analyze traffic. You can manage cookies in your browser settings, but some features may not work properly without them.
6. Data Security
We use reasonable technical and organizational measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
As a user, you have the right to:
  • Access and update your personal information.
  • Request deletion of your account.
  • Opt out of marketing emails.
  • Request details of the data we hold about you.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy, please reach out:
 Email: privacy@shoplokalmru.com